Error: Your Information Cannot Be Verified

We are unable to process your request because of one or more of the following reasons:

  • We are unable to verify your identity because you either do not have our extension installed or have uninstalled our extension. When a user uninstalls our extension, we de-identify their data and make sure that user can no longer be associated with any data in our systems. Therefore, we are unable to retrieve that information.
  • We are unable to verify your identity because you are submitting this request on the incorrect device or browser. Please re-submit your request on the device and browser from which our extension was installed.

If you believe you have one of our extensions installed, or you have attempted to submit a request on the wrong browser, you are welcome to re-submit your request and complete the verification steps using the same link. Or, to learn about our data privacy practices, please review our Privacy Policy.

Please note that we are required by California Civil Code section 1798.105(d) to keep a record of your attempt to submit a request.

If you have any questions, please contact us at privacy@freemediaconvert.com.

Welcome to the User Request Submission page

Your Verification Token is provided below. Please do not share this Token with anyone else. To complete your request, please fill out the OneTrust webform below with your Request Type, Full Name, Email Address, and the Verification Token within twenty-four (24) hours.

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